Emotional AI project in The Observer and The Guardian

I did this interview for the Guardian a few weeks ago, so assumed my contributions were not going to make the final edit. Turns out they did and the emotional AI book and the project gets a big mention. It cites empirical UK attitude surveys, but I also get the article sign-off quote:

Most companies and organisations agree that we are going to see more of this stuff in the early 2020s,” says McStay. “I would guess around 2021, 2022. That sounds quite fanciful in a sense, but if you begin from the premise that there’s personal, economic and organisational value in understanding human emotion, then there’s a certain inevitability about these technologies.

Does anyone disagree?